Disaster Prep & Recovery

Currently, the disaster financial assistance application is at capacity and is not taking applications. Please continue to check back to see whether additional funds are available.

Applications that have been submitted are review and selections made for assistance. Please note that assistance is based on available funding.

If your application is selected and an appointment is made to provide funds, you must keep your appointment – or notify us that you need to reschedule. If we do not hear from you, then funds may roll over for distribution to the next applicant.

 

Please call 713-874-6664 for our Disaster Relief Hotline!

Community Disaster Resources

Community Disaster Resources

Applications for FEMA individual assistance and SBA assistance are open. Applications are generally easier by phone than from a laptop, but libraries are currently available to folks without internet. Any navigation help your teams can provide is helpful. We’ve provided suggested disaster recovery center locations; still to be confirmed.

Anyone with cleanup needs should call Crisis Cleanup: 832-509- 2977

Anyone with damage should log it to help local and state organizations understand overall impact and secure needed resources.

 Cooling centers are open; map: https://storymaps.arcgis.com/stories/521cd936504b47cba215f3137d5b05be#mobileBreakPoint=300

  • Bayland Community Center: 6400 Bissonnet Street – Houston, TX
  • Radack Community Center: 18650 Clay Road – Houston, TX
  • Weekley Community Center: 8440 Greenhouse Road – Cypress, TX
  • Gallery Furniture North Freeway Shelter: GF 6006 N Fwy – Houston, TX
  • Southwest Multiservice Center: 6400 High Star Drive – Houston, TX
  • Bayland Community Center: 6400 Bissonnet St – Houston, TX

 Water / Food Distribution:

  • Leonel Castillo Community Center: 2101 South Street – Houston, TX
  • Grayson Community Center: 13828 Corpus Christi Street – Houston, TX
  • EHCAC: 7340 Spencer Hwy – Pasadena, TX

 Cooling Shelters + Water / Food Distribution:

  • Crosby Community Center: 409 Hare Road – Crosby, TX
  • Big Stone Lodge: 709 Riley Fuzzel Road – Spring, TX
  • Trini Mendenhall Community Center: 1414 Wirt Road – Houston, TX
  • Juergen’s Hall Community Center: 26026 Hempstead Road – Cypress, TX
  • Lakewood Church: 3700 Southwest Fwy – Houston, TX

 Safety is paramount in cleanup; folks should avoid downed power lines and avoid using chainsaws or attempting tree removal if not trained. Resources are available at https://www.readyharris.org/Resources/Disaster-Recovery-Resources.

Make the right call: 911 (life-threatening emergency), 311 (for information about transportation, infrastructure, debris pickup, or related Harris County or COH services), 211 (for other resources)

 

Disaster Prep Documents and Checklists

Download Disaster Preparedness Documents and Checklists

How to Prepare for Disaster Season
Important documents check list
Home Content List
Disaster Plan for Evacuation
Emergency contacts
Household Emergency Contacts
FEMA’s “How to Prepare for a Hurricane” Guide

Hurricane Prep Resources

Make sure you and your family are prepared for the next storm. Catholic Charities’ Disaster Recovery Program has tips, resources and checklists to help you stay safe. Hurricane Preparedness Resources

Disaster Assistance for Veterans

Veterans and their families should be aware of assistance available to them because of a natural disaster. 

Health Care

Mortgage Loans

  • Disaster Modification allows servicers to provide permanent payment relief to disaster impacted borrowers experiencing a mortgage delinquency when the borrower has not submitted a complete loss mitigation application. This option allows for the loan maturity date to be extended by the number of months the loan is delinquent, not to exceed 12 months without prior approval from VA.

School Attendance

  • If your school is temporarily closed, VA will consider your attendance as continuous, and your benefits will not be affected.
  • Students using Chapter 33 (Post-9/11 GI Bill) or Chapter 35 (Survivors and Dependents Educational Assistance Program):  As long as the enrollment was submitted prior to the recent disaster, no further action is necessary to continue to receive benefits.
  • Students Using Chapter 30 or 1606 (Montgomery GI Bill) should continue to verify their attendance until further notice as if the school did not close. Doing so will ensure that benefits are not affected. Students may verify their attendance, using the WAVE website or by calling 1-877-VACERT.
  • Students using Chapter 33 who are currently required to verify enrollment (students attend Non-College Degrees (NCD) programs in receipt of Monthly Housing Allowance (MHA) or kickers should likewise continue to verify their attendance until further notice as if the school did not close to ensure that benefits are not affected.
  • Please contact our Education Call Center at 1-888-442-4551 (Monday – Friday, 7 a.m. to 6 p.m. CST) for any questions about your GI Bill benefits. If you’re unable to contact us by phone, you can send us a secure inquiry through Ask VA.
  • If your school remains open, but you are unable to attend (i.e., if you had to relocate as a result of the natural disaster), VA is unable to continue GI Bill benefit payments. When you are no longer pursuing classes, your school must report the termination to VA as soon as possible.

Benefit Payments

  • If a Veteran or beneficiary does not/cannot receive a benefits payment due to the effects of the natural disaster and indicates financial hardship, the contact center agents must request a one-time special payment address where a replacement payment can be sent.
    • This can be a Direct Deposit account (into which VA can issue an electronic funds transfer (EFT) / direct deposit payment) or a mailing address out of the area impacted by the disaster (to ensure the check can be delivered). Affected ZIP codes where post offices are closed can be found at this link, the USPS updates this information routinely.
    • If a bank account is provided, include the routing number, account number, type of account (checking or savings), name of bank and name of individual on the account (the beneficiary or otherwise).
  • VBA can issue a same-day EFT payment to affected Veterans. To do this, the Veteran needs to enroll in Direct Deposit.
  • If a Veteran does not have a bank account into which they can receive direct deposit, VA has established the Veterans Benefits Banking Program (VBBP) to give Veterans and beneficiaries access to military-friendly banks and credit unions they might not otherwise be able to access due to lack of awareness, individual credit history, and / or legal history. Veterans can find more information about VBBP here.
  • If Veterans call us, they can change their address or switch to direct deposit over the phone.

Insurance

  • VA provides assistance to help ease the hardships of those affected. VA offers Instant Loan Approval online and expedited same day processing for policy loans when Veterans contact the Call Center.
  • In addition, we expedite same day processing and approval of the following policy actions:
    • Withdrawals from dividend credit and deposit accounts
    • Extension of premium payment grace period
    • Extension of reinstatement deadlines
    • Processing of death claims
  • The Office of Servicemembers’ Group Life Insurance (OSGLI) is following disaster alerts that are issued by each state department of insurance in the event of natural disaster. These alerts generally provide a moratorium on lapsing or extension of premium payments. OSGLI follows these procedures for all-natural disasters.

Veterans may call the Insurance Center at 1-800-669-8477 or OSGLI at 1-800-419-1473.

For more information on benefits, visit our website here. Additionally, you may also access this link for disaster-related information.

National Resources:
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